There aren’t many citizens excited to go to any government office, but the one that may have obtained the most negative reputation could be the DMV. The DMV has gained a reputation over the years, fair or unfair, for arduous wait times and poor customer service. That is because to get the service they need, they will have to go to the Department of Motor Vehicles or DMV. For many people, when their driver’s licenses expire or they need to register their vehicle, it is a cause of stress. Using a DMV app can completely change the typical customer experience. Introduction to the Customer Journey with a DMV App
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